QUESTIONS THAT ARE REGULARLY ASKED:
Q: Our company is based in India. We will have to pay for the high import traffic of finished headphones due to our country’s new policy. What is the best way for me to collaborate with you?
A: We have CKD (Completely Knockdown) and SKD (Semi Knockdown) headphones available for purchase. Then, in India, assemble and pack everything. We could provide instructions on how to put it together.
Q: When importing headphones from China to India, what certificate do I need?
A: The BIS is required. We may be able to assist you with your application in China. Alternatively, we could provide you with free samples so that you can apply for the certificate at your local lab.
Q: The shipping costs are ridiculously high right now. How can I save money on shipping?
A: To reduce volume, the finished products could be separated into headphones and packaging. And LCL with the goods from your other suppliers to fill the container.
Q: In India, we enjoy the loud and deep sound quality. Is it possible to alter the sound quality of the current samples?
A: Sure, you could send us your EQ (Equalizer) to help us improve the sound quality of our current samples. Alternatively, you could send us a satisfied sample for us to tweak.
- Overview of the high quality Bluetooth neckband earphones from sonun
- Prior to the first use
Even if your earphones come with a charge, it’s best to fully charge them before using them for the first time. To ensure they are ready to use, connect them to a suitable USB power source using the charging cable provided and leave them for around 45 minutes. The LED indicator will glow red while charging and then turn blue when fully charged.
- Connecting your device to these high-quality earphones
Simply press and hold the MF (multi-function) button until the motor vibrates and the LED indicator alternately flashes red and blue to turn it on and enter pairing mode. They should now appear in your smart device’s Bluetooth device list with the pairing name “SBT01.” If your device prompts you for a pairing code after selection and during pairing, enter “0000” and click connect. By simply turning the earphones on and off, you can automatically reconnect or disconnect from your device once it has been paired (if your device is in range and Bluetooth is switched on).
- Using these high-quality earphones and turning them on and off
Simply press and hold the MF button until the motor vibrates and the LED indicator glows blue to turn on the earphones. They will then automatically pair with your smart device as long as it is within range and has Bluetooth turned on. If no other device is within range, they will enter pairing mode, as described previously. Simply press and hold the MF button until the motor vibrates, the LED indicator glows red, and then goes out to turn the earphones off at any time.
- These high-quality earphones have track and volume controls.
The inline control panel on the earphones can be used to control the audio playback from your connected smart device. Simply press the MF button repeatedly to play and pause the current track. Shortly press the “+” button to increase the master volume and the “-” button to decrease it during audio playback. To skip to the next track on your playlist, long press the “+” button, and to the previous track, long press the “-” button.
- Operation without using your hands
When you receive a phone call while listening to music, the earphones will emit a ringtone and the internal motor will vibrate. To accept or reject a call, press the MF button once to accept and twice to reject. When you’re done with the call, simply press the MF button again to end it. Finally, press the MF button twice to redial the last outgoing call made on the connected smart device.
- The earbuds and case are being charged.
Simply connect these high-quality earphones to a suitable USB power source using the charging cable provided after use to charge them. It can take up to 45 minutes to fully charge the earphones, and a full charge will give you about 12 hours of use. These earphones also have a fast charge feature that allows you to use them for up to 6.5 hours after only 15 minutes of charging. The LED indicator will glow red while charging and then turn blue when fully charged.
Q) The headset cannot pair with the mobile phone.
A) Make sure that the headset is in pairing mode / Check if the Bluetooth search function of your mobile phone has been turned ON / Check your mobile device’s Bluetooth menu and delete/forget the headset and reconnect the headset again following the user manual.
Q) The headset cannot be switch on.
A) Please check the battery status of the headset and recharge if is necessary.
Q) Can I change the battery for the headset?
A) No, this headset uses a built-in non-detachable Li-Polymer battery, it cannot be removed.
Q) Can I use the headset while driving?
A) For safety reasons, you cannot use the headset while driving in order to avoid distraction.
Q) Headset disconnect with your mobile phone within 10 meters.
A) Please check if there are walls, metal, or other materials that may interfere with the Bluetooth connection (Bluetooth is a radio technology that is sensitive to objects between the headset and the connected device).
Q) Cannot hear sound from your computer or mobile phone.
A) Please check whether the output channel of your computer is Bluetooth Audio Device and the Bluetooth function of your computer support the A2DP profile. And please check the volume of your headset and of your computer/mobile phone.
Q) Cannot be hearing a sound from source and audio streaming application.
A) Check the source of streaming audio is on and playing / Check that the device supports A2DP audio streaming / Try other sources/audio streaming app or try another track / Check the Bluetooth device volume / Take the device and the headsets away for any other device that may cause interference (other Bluetooth devices, cordless phones, microwave ovens or wireless network routers) / Reduce the number of applications running on the device / The audio quality will also be improved by turning off the Wi-Fi of the device.
Q) Cannot use the headset to control volume or select track of APP of your mobile phone.
A) Software settings of APP may be varied and some functions of the APP may not control by the headset.
Q) Cannot charge the headset.
A) Make sure both ends of the USB cable are securely connected. If you use a power outlet, ensure that the power supply is connected securely and the outlet works. If you use a computer, make sure it is connected and the USB port is powered. Disconnect and reconnect the USB charging cable.
- 1* Bluetooth headphone
- 1* User manual
- 1* 50cm USB charging cable
- 2* Large size ear tips
- 2* Small size ear tips
- 1* Gift box
OEM HEADPHONES GUIDE:
1.MOQ: 3,000 PCS
2.Logo placement: Silkscreen on the controller, laser carving no the metal housing.
- User manual: Sonun provides the user manual, customers could revise the manual.
- Including customers’ brand name, information, etc.
- Gift box: Sonun provides the packaging die-cut, customers could revise the artwork.
- Function: Customers could provide the voice prompt with local language. And the instruction. As well as the Bluetooth pairing name.
- Color: OEM colors are available.
- Other accessories: Customers could provide the warranty card, stickers, labels, etc.